Privacy Policy
Truenorth Payments Corp.
1. Introduction
Truenorth Payments Corp. (“Truenorth”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, services, payment platforms, or interact with us. By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
Information that identifies you directly, including but not limited to:
- Full name
- Email address
- Phone number
- Billing or payment information
- Government identification (when required for compliance)
- Date of birth
- Residential address
Financial and Transaction Data
To process payments and comply with financial regulations we may collect:
- Transaction history
- Payment account details
- Bank account information
- Merchant account details
Technical Data
When you use our services we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Usage statistics
- Log data
Cookies and Tracking Technologies
We may use cookies, analytics tools, and similar technologies to improve user experience, analyze traffic, and enhance service functionality.
3. How We Use Your Information
We use collected information for the following purposes:
- To provide and operate our payment services
- To process transactions
- To verify identity and prevent fraud
- To comply with legal and regulatory obligations (including AML/KYC requirements)
- To communicate with users about accounts or services
- To improve our platform and services
- To provide customer support
- To send service-related notices
4. Legal Basis for Processing (if applicable)
Where required by applicable law, we process personal data under one or more of the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- User consent
5. Sharing and Disclosure of Information
We may share your information with:
Service Providers
Third-party vendors who assist with:
- Payment processing
- Identity verification
- Fraud detection
- Data hosting
- Technical infrastructure
Regulatory Authorities
When required to comply with applicable laws, financial regulations, or legal processes.
Business Transfers
If Truenorth Payments Corp. is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We do not sell personal data to third parties.
6. Data Security
We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and monitoring systems. However, no method of transmission over the internet is completely secure.
7. Data Retention
We retain personal data only for as long as necessary to:
- Provide services
- Comply with legal and regulatory obligations
- Resolve disputes
- Enforce agreements
Financial and regulatory data may be retained for longer periods as required by law.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict processing
- Object to certain types of data processing
- Request data portability
Requests may be submitted using the contact information below.
9. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. When such transfers occur, we take appropriate measures to ensure adequate protection of personal data.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date.
12. Contact Information
If you have any questions about this Privacy Policy or our data protection practices, please contact: Truenorth Payments Corp. Data Protection Officer Email: truenorthcorp@outlook.com